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Matek care deeply about customer service - excellent customer service is something we have built our reputation on.

Any faulty goods should be returned to us and they will be replaced or refunded. All returns should be sent recorded delivery.

For all items purchased incorrectly please be aware that they should be returned within 30 days or purchase and there will be a 15% restocking fee, goods must be returned in the original packaging and must be in a saleable condition.

For further information please contact us.